Improvements In Communication #2

A few weeks ago, I noted the existense of a new channel of communication, Known Issues for Blogger in Beta. The apparent intended focus of this web page is application issues related to Blogger Beta. This was a good start, and nicely complemented the Blogger Status, web page, which apparently is intended for system related problems.

The focus for Beta Known Issues (aka BKI) is limited to Blogger Beta. Noting that the migration from Classical Blogger to Beta Blogger is not all that complete, I recommended a similar web page for Classical Blogger. This recommendation was publicly denied.

Yesterday, I noted significant changes in the Blogger Help form and help request procedures. And a significant part of the help request procedures includes two new references – Beta Known Issues (an apparent alternate reference to the database which feeds the BKI blog), and Classical Known Issues (which complements the BKI, and provides a similar reference for Classical Blogger users).

Now, both the BKI and CKI web pages are, what I would call, proof of concept pages. They show that something can be done. Neither offer much detail (depth) or content (width). Over the next few days, and as I complete my assessment of the progress to date in the Beta Migration, I hope to compile my current lists of issues, and encourage other Bloggers to do likewise, so we can ask Blogger in truth

Hey Blogger – Why isn’t this issue acknowleged in BKI / CKI?

Maybe we can encourage Blogger Support to actually make something out of BB-BKI and BB-CKI. I suspect that it will take some effort, but it’s a start. And it’s better than the silence.

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